CTS, a member of the OTE Group, is looking to fill the position of Customer Experience Technician (Field Technician).
Responsibilities
Installation of new connections and troubleshooting issues (telephony and broadband services)
Maintenance, reinforcement, and expansion of the underground & aerial fixed network
Modernization of telecommunications infrastructure through the gradual transition to next-generation networks
Technical guidance for customers to help them choose the right services and products based on their needs and preferences
Requirements
Degree from a University (AEI/TEI), Vocational Training Institute (IEK), or Technical High School in Telecommunications, Electrical Engineering, Electronics, or a related field – Required
Fulfilled military obligations (for male candidates) – Required
Valid driver’s license – Required
Good knowledge of MS Office applications – Required
Good command of English (B2 level)
We are looking for individuals with:
A customer-centric approach
Team spirit
Flexibility & adaptability
Ability to focus on results
Passion for technology
Benefits
Continuous education
Wellness programs
Special package for fixed-line telephony, internet, and TV, plus additional offers
Mobile phone with a preferential plan
Career development opportunities
Modern & dynamic work environment
Comprehensive training and continuous guidance & support
