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The role is part of the MEU Payroll Team and is accountable for leading the South Central European & Turkey Payroll teams who are responsible for the accuracy of pay for all employees in accordance with company regulations. The role also needs to ensure the payroll and all activities related to payroll within the company are done to agreed timelines.
In this role, you will oversee compliance monitoring, quality assurance and data protection activities and ensure the effective use of enabling technology, including case management tools. In addition, you will plan for and make sure that daily activities are completed, and implement and monitor quality standards for your team, including reviewing and adjusting key performance indicators and service level agreements to drive continuous improvement. You will also monitor, analyze, and improve team performance to improve customer satisfaction.