•Identify, analyze, define, and document detailed requirements to support project and business objectives
•Translate requirements into application design documentation, according to SAP Company's Model.
•Plan, prepare and monitor User Acceptance Test (UAT) and selectively execute Business Scenarios where necessary.
•Coordinate software developers and other end users to ensure that the delivered solution meets the necessary quality criteria and end users requirements.
•Communicate with end users, business departments and any other internal or external party on the solution
•Cover incident management and problem management
•Provide day to day functional support (incl. on-duty support), application administration & troubleshooting (L2)
