Finance & Admin Assistant

●

11 months ago

Greece, Attiki, Athens

Full Time

Associate

Hybrid

Basic Information

e-satisfaction is the leading Voice of Customer and Customer Experience Measurement platform in Greece, with plans of expansion in the rest of Europe. We work with top brands in retail, automotive, and banking to help them become truly customer-centric by transforming feedback into growth. We're a product-led, tech-powered company with a growing team of passionate people who care about the details and believe in the power of feedback & transforming customer experience.

We’re looking for a highly organized, detail-oriented Finance & Admin Assistant to support the financial operations and administrative backbone of e-satisfaction. This is a pivotal role for someone who enjoys working across functions, handling numbers, streamlining operations, and contributing to business reporting. You’ll work closely with the CEO, our external CFO, and accountant to ensure smooth day-to-day financial operations—especially in areas such as invoicing, revenue collection, expense administration, and reporting. We're a SaaS company, so a tech-savvy mindset and a love for tools, automation, and dashboards will go a long way!

Responsibilities

Manage the end-to-end client invoicing process, ensuring timely and accurate invoice generation, distribution, and revenue collection.
Maintain AR & AP tracking, follow up on outstanding receivables, and help ensure healthy cash flow.
Collaborate closely with our external accountant to support monthly closing, tax filings, and compliance.
Use ERP Softone’s basic accounting functions (e.g., customer invoicing, data entry, myData submissions, supplier balances).
Entry of company expenses into the ERP system, ensuring alignment with reporting structure.
Manage customer and supplier balances and agreements.
Manage customer and supplier contracts, including quarterly registrations, in collaboration with the accountant.
Prepare and maintain financial reports and dashboards using Excel, BI tools, and
other financial platforms.
Support the CEO and CFO with ad hoc reports, financial summaries, and
investor reporting packages.
Keep ERP and financial systems up to date and ensure smooth coordination
between internal and external systems.
Oversee company-wide expense tracking and administer contracts or plans
related to corporate assets (e.g., mobile phones, vehicles, insurance, etc.).
Liaise with banks and handle day-to-day banking-related admin tasks.
Maintain and organize financial and operational documentation for easy access
and compliance.

Requirements

Accounting

Financial Reporting

2–4 years of experience in finance operations, accounting support, or business administration (preferably in a tech or SaaS environment).
Good understanding of financial metrics and basic accounting procedures.
Comfortable working with tools like Excel, BI platforms (e.g., Power BI, Looker, or similar), and ERP systems.
Highly organized, detail-oriented, and proactive.
Excellent communication skills in Greek and English.
Bachelor’s degree in Finance, Accounting, Business Administration, or similar field.

Benefits

Competitive salary, aligned with your experience and impact.
Hybrid work model – flexibility to work from home and the office.
Unlimited access to Udemy Business for continuous learning and professional development.
Opportunity to work in a scaling tech company with a passionate and collaborative team.
Home office setup & equipment to support your productivity from day one.

Good to have

Have experience supporting a scale-up or startup team.
Have worked with SaaS metrics or understand concepts like MRR, churn, or revenue recognition.
Enjoy automating reports, improving workflows, or learning new tools quickly.

Finance & Admin Assistant

Basic Information

Responsibilities

Requirements

Benefits

Good to have

About the company

About the company

Finance & Admin Assistant

Basic Information

Responsibilities

Requirements

Benefits

Good to have

About the company

About the company

No longer accepting applications