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B2B Customer Support (Exports)

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10 months ago

Greece, Attiki, Acharnes
Full Time
Associate
On-Site

Basic Information

Papadatos S.A. is a Greek furniture design and manufacturing brand with a presence in the market for over 30 years. The company operates through a network of representatives in more than 40 countries across five continents.

Papadatos collections are showcased in some of the world’s most prestigious furniture stores. In addition, the company has completed significant projects in hotels, public spaces, office buildings, and restaurants. Beyond its global network of representatives, Papadatos also maintains three flagship stores located in Athens, St. Petersburg, and Shanghai.

Papadatos S.A. is currently looking for an B2B Customer Support for the exports departmant!
The new team member will be based at the company’s headquarters on Tatoiou Avenue in Acharnes.

Responsibilities

  • Daily communication with international B2B clients and sales agents in English.
  • Order entry and tracking of export orders using ERP.
  • Issuing and sending commercial offers to wholesale clients.
  • Following up with clients for order confirmation and outstanding payments.
  • Forwarding approved orders to the production department.
  • Reading and understanding financial documents (e.g., customer accounts, invoices).
  • Acting as a liaison between the sales agent and the production team to ensure smooth order flow.
  • Coordinating with internal departments to resolve client inquiries or issues.
  • Maintaining accurate records, timelines, and data related to export orders.

Requirements

Back Office
Business-to-Business (B2B)
Communication Skills
Customer Support
  • Degree in Business, Economics, or related field (University or Technical Institute).
  • Previous work experience in a relevant role.
  • Strong organizational and structured thinking.
  • Excellent communication skills.
  • Full professional proficiency in English (written and spoken).
  • Good understanding of how businesses operate – a “business mindset”.

Benefits

  • Opportunities for professional development within the team.
  • Participation in major international trade fairs and exhibitions.
  • Collaborative and supportive team culture.
  • Competitive remuneration package. 

Good to have

  • Familiarity with ERP systems.
About the company

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About the company

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Papadatos SA

Papadatos SA

Administration
Customer Service
No longer accepting applications