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ERP Support Engineer

●

6 months ago

Greece, Attiki, Athens
Full Time
Mid-Level
Hybrid

Basic Information

Vortex Software is an innovative software house that develops a unique ecosystem of business software applications that empowers organizations to succeed in their digital transformation process by enhancing collaboration and productivity.

VORTEX Suite is the only software that targets companies aiming to enhance their technical operations providing vertical solutions through the follwoing modules:
•    VORTEX FSM (FIELD SERVICE MANAGEMENT) 
•    VORTEX CMMS (MAINTENANCE MANAGEMENT) 
•    VORTEX CRM (CUSTOMER RELATIONSHIP MANAGEMENT)
•    VORTEX CM (COMMERCIAL MANAGEMENT)
•    VORTEX PM (PROJECT MANAGEMENT)
•    VORTEX HT(HELPDESK TICKETING)

We are looking for a skilled ERP Support Engineer to join our team!

Responsibilities

This is a full-time hybrid role for an ERP Support Engineer, with the flexibility for some remote work. The ERP Support Engineer will be responsible for providing customer support, technical support, and ensuring high levels of customer satisfaction. Day-to-day tasks include troubleshooting software issues, assisting with configurations, and conducting training sessions.

Requirements

Enterprise Resource Planning
ERP
SQL
  • Working experience in ERP/ CRM software
  • Working experience in MS-SQL
  • Customer Support and Customer Satisfaction skills
  • Strong technical background and Software knowledge
  • Analytical Skills
  • Excellent communication and problem-solving skills
  • Experience in technical support roles
  • Ability to work both independently and in a team
  • Time management skills

Benefits

Continuous education
Mentorship programs
Private health insurance
  • Competitive salary package
  • Private medical insurance
  • Full-time long-term co-operation
  • Exciting & friendly work environment
  • Flexible working conditions


About the company

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About the company

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Vortex Software

Vortex Software

Customer Service
IT Support Engineer
No longer accepting applications