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Technical Support Consultant 

●

4 months ago

Greece, Attiki, Kallithea
Full Time
Associate
Hybrid

Basic Information

  • Analyze client support requests related to sales and field operations
  • Provide ongoing support for Sales Force Automation (SFA) and Customer Relationship Management (CRM) solutions
  • Assist clients in resolving system-related issues and guide them through best practices

Responsibilities

  • Analyze client support requests related to sales and field operations
  • Provide ongoing support for Sales Force Automation (SFA) and Customer Relationship Management (CRM) solutions
  • Assist clients in resolving system-related issues and guide them through best practices
  • Act as a key point of contact for partners and clients, ensuring timely and effective communication
  • Build strong, trust-based relationships with stakeholders by understanding their business needs
  • Coordinate with internal teams to address client support requests and ensure service quality
  • Gather feedback from users and partners to identify issues and recommend improvements
  • Collaborate with ERP/CRM teams to support integrated solutions

Requirements

SQL
Technical Support
  • Bachelor’s or Master’s degree in Computer Science, Economics, Business Administration, or a related field
  • Very good knowledge of SQL (Microsoft SQL Server – essential)
  • Ability to analyze business needs and processes
  • Excellent command of Greek & English
  • Team spirit, analytical thinking, and a customer-centric approach.

Benefits

Free snacks
Pension/Retirement plan
Private health insurance
Remote work options
We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:
💰Competitive remuneration package
  ❤️Private health insurance plan
  🏠Hybrid working model
💯Opportunity to work alongside people who are always eager to mentor
  🚍Transportation with company’s bus from central stations
  📖 Funded training & development opportunities
  🥪Catering food services
About the company

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About the company

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ENTERSOFTONE

ENTERSOFTONE

Customer Service
Information Technology
Business Consultant
No longer accepting applications