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Junior Helpdesk Support Specialist

●

6 months ago

Greece, Attiki, Athens
Full Time
Entry-Level
On-Site

Basic Information

Company Profile

AMPLUS Technologies is a pioneering, innovative and Great Place to Work Certified, IT Company that implements high quality projects in Financial Institutions, Telecommunication Companies, Insurance Organizations, Educational Institutions, and organizations of the wider Public and Private Sector. With a starting point back in the decade of 2000’s, Technologies has managed to possess a major market share of the IT Solutions industry. Established by a team of IT specialists, the company has a stable and upward evolution throughout these years.

In AMPLUS Technologies, we constantly offer integrate and end to end solutions which increase the quality of the services provided and strengthen the loyalty of our clients through a client-driven approach.

Due to the continuous growth of our company, we are currently looking for a Junior Helpdesk Support Specialist to join our team. 

Responsibilities

  • Provide first-level technical support to users across the organization.
  • Troubleshoot and resolve basic hardware issues (desktops, laptops, peripherals).
  • Set up, configure, and deploy new computers and equipment.
  • Perform basic hardware repairs, upgrades, and printer troubleshooting (paper jams, consumables).
  • Install and update software and ensure proper system operation. 

Requirements

IT Hardware Support
  • Degree or diploma in Information Technology, Computer Science, or a related field (or equivalent practical experience).
  • Minimum 1 year of professional experience in related role.
  • Knowledge of computer hardware, Windows operating systems, and Microsoft Office.
  • Strong organizational skills with attention to detail and ability to prioritize tasks effectively.
  • Ability to work effectively both independently and as part of a team in a fast-paced environment.
  • Strong problem-solving skills and willingness to learn new skills and processes. 

Benefits

Mentorship programs
  • Competitive salary
  • Great Place to Work Certified Company
  • Mentorship program for induction
  • Monthly Meal coupons
  • Continuous learning and development opportunities in IT industry
  • Modern, stable, and challenging work environment

All applications will be treated in strict confidence!

In AMPLUS SA we apply our principles of fair and equitable treatment, non-discrimination and equal employment opportunity! 
About the company

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About the company

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AMPLUS Technologies

AMPLUS Technologies

Information Technology
IT Support Engineer
No longer accepting applications