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Support and IT Operations Engineer

●

4 months ago

Greece, Attiki, Paiania
Full Time
Mid-Level
Hybrid

Basic Information

At METLEN Energy & Metals, we are catalysts for a sustainable future, positioned at the forefront of the energy transition while being a reference point for competitive green metallurgy at both the European and global levels.  We are a global industrial and energy company operating across two highly interconnected and complementary sectors: Energy and Metals. With a consolidated turnover of €5,683 million and an EBITDA of €1,080 million, along with a workforce of over 7,627 dedicated individuals, we drive success through cutting-edge technology and diverse talent.

We are committed to embracing new state-of-the-art technologies and advancements, propelling us towards a cleaner, brighter tomorrow. Our positive footprint extends across five continents, creating a lasting impact. At METLEN, we foster a culture of resilience, challenge, respect, excellence, and change, empowering our diverse workforce to achieve remarkable outcomes.

We are currently seeking a Support and IT Operations Engineer to join our Data Management team, based in Athens, Greece.

As part of our team, you will take ownership of DevOps and MLOps operations, ensuring the smooth execution and monitoring of Corporate Data Warehouse (CDW) daily flows while coordinating support activities. You will also design small engineering enhancements, manage CI/CD processes, and contribute to maintaining a stable, high-performing environment for both Data Engineering and Machine Learning operations.

Responsibilities

  • Oversee and optimize DevOps and MLOps operations for model deployment, monitoring, and automation.
  • Execute, maintain, and improve CI/CD pipelines for Data Engineering and ML deployments.
  • Collaborate closely with Data Engineers to strengthen deployment processes and operational efficiency.
  • Monitor, troubleshoot, and ensure smooth execution of daily Corporate Data Warehouse workflows.
  • Handle technical support requests efficiently, ensuring SLA compliance.
  • Maintain high system availability and reliability through proactive monitoring.
  • Implement minor enhancements, bug fixes, and performance optimizations.
  • Apply version control best practices and ensure proper deployment governance.
  • Collaborate cross-functionally to streamline deployment processes across environments.
  • Identify opportunities for automation, observability, and improved monitoring.
  • Stay current with emerging technologies in MLOps, DevOps, and Cloud infrastructure.

Requirements

CI/CD
Data Warehousing
Machine Learning
Python
SQL
Technical Support
  • BSc or MSc in Computer Science or related technical field.
  • +3 years of experience in Operations or IT roles (Data Engineering, ML Engineering, Software Engineering, or similar).
  • Experience in system monitoring, technical support, and incident handling.
  • Hands-on experience with Cloud platforms.
  • Practical exposure to MLOps and DevOps frameworks (Azure DevOps/MLOps, Docker, Kubernetes, AWS DevOps/MLOps).
  • Experience managing CI/CD pipelines, especially in Azure, is considered a plus.
  • Experience with GitHub is an advantage.
  • Solid hands-on experience in SQL and Python.
  • Experience managing enterprise-scale Data/ML workflows.
  • Strong analytical and problem-solving abilities.
  • Fluent in English, written and oral

Benefits

  • Competitive remuneration package
  • Ticket Restaurant Card
  • Group Health Insurance Plan
  • Preferential Protergia household energy plan
  • Pension Plan
  • Fuel Expenses
About the company

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About the company

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Metlen Energy & Metals

Metlen Energy & Metals

Information Technology
IT Support Engineer
No longer accepting applications