Software Support Consultant

●

3 months ago

Analyze client support requests related to sales and field operations
Provide ongoing support for Mobile Apps
Assist clients in resolving system-related issues and guide them through best practices

Analyze client support requests related to sales and field operations
Provide ongoing support for Mobile Apps.
Assist clients in resolving system-related issues and guide them through best practices
Implement and develop new features based on customers requests.
Act as a key point of contact for clients, ensuring timely and effective communication
Build strong, trust-based relationships with stakeholders by understanding their business needs
Coordinate with internal teams to address client support requests and ensure service quality
Gather feedback from users and partners to identify issues and recommend improvements
Collaborate with ERP/CRM teams to support integrated solutions

PHP

SQL

Technical Support

Private health insurance

Wellness programs

Work equipment (ex. phone, laptop etc)

💰Competitive remuneration package

❤️Private health insurance plan

🏠Hybrid working model

💯Opportunity to work alongside people who are always eager to mentor

🚍Transportation with company’s bus from central stations

📖 Funded training & development opportunities

🥪Catering food services