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Spanish-Speaking Customer Experience Officers
●
1 month ago
Greece, Attiki, Athens
Full Time
Entry-Level
Hybrid
Basic Information
We are looking for passionate and self-motivated professionals to join our Customer Experience team.
Responsibilities
Deal with clients’ inquiries via live chat, email and telephone
Perform personal clientele analysis and take actions as required
Handle client inquiries appropriately and ensure that high level service is provided
Promote available products and services to clients
Develop and maintain excellent relationships with prospective and existing clients
Cooperate effectively with other departments as required
Contribute to team effort by achieving targeted results
Requirements
Customer Service
Customer Support
Degree in a business-related field
Client handling experience in the financial services sector is a definite plus
Fluent Spanish speaker with excellent oral and written skills in English
Ability to multitask and maintain a high-level of organization
Outstanding communication and interpersonal skills
Excellent computer literacy
Valid work permit required
Benefits
Pension/Retirement plan
Private health insurance
Team building events
Wellness programs
Work equipment (ex. phone, laptop etc)
Attractive remuneration package plus performance related reward
Intellectually stimulating work environment
Continuous personal development and international training opportunities
Recruitment process
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Speak Your Strength – Language Proficiency Check
Show Your Skills – Live Technical Session
About the company
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About the company
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XM
Customer Service
Customer Service
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