Assistant Store Manager #Cosmos Sport Ερμού

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1 month ago

We are looking for a talented and passionate Assistant Store Manager for our Cosmos Sport store in Ermou str.!

Responsibilities:

CUSTOMER

Maintain an exceptional service experience in store, ensuring high level customers’ satisfaction
Foster a Client centric mindset by developing and maintaining solid Client relationships.
Implement, in partnership with other company functions, clienteling initiatives and events and securing Client loyalty

TEAM

Train, mentor, motivate and offer constructive feedback to the team
Support team members (e.g., leading by example or coaching) to ensure a great guest experience
Promote an entrepreneurial and team spirit approach, using effective communication, ensuring efficient organization and professional growth
Ensure a hazard-free, safe and healthy working environment in compliance with regulations
Ensure the team is always informed about product, policies and procedures
Attract and recruit the best talents available on the market through networking and scouting

RETAIL

Lead and manage all the day-to-day operational activities of the store and ensure compliance with policies and procedures
Monitor and control store productivity levels with an aim to achieve targeted KPIs
Implement personnel and resource planning strategies to optimize staff schedules
Work extensively in partnership with the Marketing, VM, Commercial dept. in order to build strong customer retention

Customer Service

Sales

University Degree or equivalent qualification
A minimum of 2 years’ experience of managing a standalone retail store (or Department Store floor)
Excellent use of English language and computer skills
Excellent verbal, written and interpersonal skills
Numerical and analytical knowledge to monitor KPIs
Sound working knowledge of Microsoft Office
Leadership skills and business orientation
Excellent communicator, with a positive, open and progressive, energetic, motivating, personal style
Customer service orientation with in-depth knowledge of basic business management processes
Passion for sports and fashion
Willingness to learn and tackle new challenges

Mentorship programs

Competitive compensation package & performance bonus
Career development opportunities & education programs
Health & wellness programs to keep you active
One day off, part of our "parents’ day off" program
Free Diagnostic Tests for all our employees at the Euromedica Group's diagnostic centres
Generous employee discount in all our brands (JD Sports,Cosmos Sport, Sneaker10, Slamdunk, Rundome)
Up to 75% discount at the European University of Cyprus (face-to-face or online attendance)
Extras, discounts and perks - Being a valued member of Cosmos Sport team means a lot to us! We offer a variety of 100+ cool extras! Link here