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2026 Graduate Program - Client Service

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1 month ago

Greece, Attiki, Piraeus
Full Time
Entry-Level
Hybrid

Basic Information

 About Dialectica:

Dialectica is the global leader in insights on-demand. We enable investment and business professionals to access untapped market, competitive & customer insights powered by the world’s hardest to find experts, and cutting-edge technology. Our team of +1,300 professionals in 5 offices spanning 3 continents, works with top-tier investment funds, management consulting firms and Fortune 500 companies around the globe.

Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world. Dialectica has been recognized as one of Europe’s fastest-growing companies by the Financial Times for 5 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada and a Great Place to Work.

Our Values:
As a company, everything we do is driven by a firm belief in the following values: 
  • Ownership
  • Growth Mindset
  • Teamwork
  • Respect

 
About the role:
As a Client Service Associate, you'll act as a knowledge broker between our clients and industry experts, helping bridge knowledge gaps and deliver valuable insights. Our diverse client base includes global consulting firms, top-tier private equity firms, hedge funds, corporates and more. You'll develop core skills in research, sales, negotiation and professional communication, contributing to better decision-making across industries.

Requirements

What we look for
At Dialectica, we value diverse backgrounds and experiences. We seek candidates with:

  • Academic achievement in any undergraduate field
  • A natural aptitude for negotiation and sales
  • Leadership experience in extracurricular activities
  • A passion for the business world and a commitment to self-development
  • A client service mentality and an inquisitive nature

Responsibilities

 Your key responsibilities will include:

  • Reviewing client project briefs to understand their knowledge gaps and conduct high level industry and company research to identify the most relevant experts
  • Utilizing phone, LinkedIn, and email outreach to connect with experts
  • Critically screening experts for their suitability and relevance to address a client’s needs with an emphasis on quality
 

Requirements

Communication Skills
Critical Thinking
Data-driven mindset
Problem solving
Time Management
  Requirements:

  • Whether you're a recent graduate or someone looking to start a new career path, we value diverse educational backgrounds and experiences.
  • We seek individuals who are eager to learn and grow. If you're curious and enthusiastic about gaining insights into various industries and markets, you'll thrive here.
  • Strong verbal and written communication skills are essential. We look for candidates who can effectively engage with experts and clients.
  • An analytical mindset and the ability to approach challenges with creative solutions are key to success in this role.
  • We value collaboration and teamwork. We're searching for individuals who can work well with others and contribute to a positive team environment.
  • In a fast-paced and dynamic environment, being open to change and quick to adapt is crucial.
 

Benefits

Bonus structure
Private health insurance
Team building events
Work equipment (ex. phone, laptop etc)
Benefits

What we offer

  • Competitive compensation, including a performance bonus
  • Structured career path and global mobility opportunities
  • Private medical insurance and wellness activities
  • A dynamic workplace guided by respect, teamwork, ownership, and growth mindset
 
About the company

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About the company

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Dialectica

Dialectica

Customer Service
Customer Service