IT Systems & Support Specialist [Build it, document it, improve it]

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1 day ago

Greece, Attiki, Athens

Full Time

Entry-Level

On-Site

Basic Information

We’re looking for an IT Systems & Support Specialist who will help maintain and gradually improve cloud infrastructure, backups, monitoring, and everyday IT operations across both WeConnect and one of our partner companies. This role combines Azure/AWS, Office 365, networking, and hands-on troubleshooting.

Responsibilities

Support and maintain Azure & AWS servers, including backups, monitoring, alerts, storage, and system health
Help structure and improve backup policies for SQL Server, PostgreSQL, SAP B1, and general IT systems
Assist with Office 365, Teams, SharePoint, email administration, and user management
Provide day-to-day IT support for common operational issues (PCs, printers, browsers, email, user troubleshooting)
Support networking and infrastructure needs across both cloud and on-site environments
Help maintain and improve documentation, IT procedures, and operational checklists
Collaborate with internal teams and external specialists to improve IT reliability and long-term processes
Assist with device setup, formatting (when necessary), and general IT process improvement

Requirements

IT Operations

Background in IT, Networking, Systems Administration, Computer Science, or similar
Good understanding of networking fundamentals and troubleshooting
Basic knowledge of servers, backups, and infrastructure management
Strong documentation mindset and process-oriented thinking
Comfortable supporting both technical systems and non-technical users
Ability to be physically present at least 2 days per week (ideally 3) at our partner’s offices in central Athens
Greek and English communication skills

Benefits

Certifications and training

Continuous education

Free snacks

Work equipment (ex. phone, laptop etc)

A unique hybrid role combining cloud infrastructure, IT support, systems administration, and long-term operational growth
Hands-on exposure to Azure, AWS, Office 365, SQL Server, PostgreSQL, SAP B1, and TARGIT BI and opportunity to acquire relevant certifications
Collaboration with both internal teams and external specialists — learning something new every day
Gradual growth into broader systems ownership and more advanced administration responsibilities
A supportive culture focused on problem-solving, ownership, and continuous improvement
Long-term potential to shape and improve IT processes rather than simply react to issues

Good to have

Familiarity with Azure, AWS, SQL Server, PostgreSQL, or SAP B1 environments is a strong plus
Experience with Windows environments, Office 365, Linux and general business IT support

Team

You’ll work across two business environments: part of your week supporting WeConnect’s internal infrastructure and part supporting one of our long-term partner companies in central Athens. You’ll collaborate with internal teams, external IT specialists, and business users, gradually becoming a key operational person who improves systems, support, and documentation over time.

Recruitment process

Our hiring process is designed to help us understand both your technical capabilities and how well we can work together long-term.

It typically includes:

Initial interview
Practical discussions and/or real-life troubleshooting scenarios
Conversations with the teams and environments you’ll be supporting

The goal is not just to assess technical knowledge, but to understand your mindset, reliability, willingness to learn, and how well you fit into a role focused on gradual ownership and continuous improvement.

IT Systems & Support Specialist [Build it, document it, improve it]

Basic Information

Responsibilities

Requirements

Benefits

Good to have

Team

Recruitment process

About the company

About the company

IT Systems & Support Specialist [Build it, document it, improve it]

Basic Information

Responsibilities

Requirements

Benefits

Good to have

Team

Recruitment process

About the company

About the company