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IT Engineer (MES Systems & Integrations)

●

1 week ago

Greece, Attiki, Athens
Full Time
Associate
On-Site

Basic Information

Epoptia MES is a modern Manufacturing Execution System that helps industrial companies eliminate paper from the shopfloor and gain real-time visibility, control, and traceability across production.

We are looking for a Junior / Mid IT Engineer to join our team and work on system implementations, integrations, and technical support of Epoptia MES for customers in Greece and abroad.

This role is ideal for candidates who want to work hands-on with APIs, data flows, production systems, and real-world industrial environments.

Responsibilities

Core Engineering Tasks
  • Configure and deploy Epoptia MES across customer environments (cloud & on‑prem)
  • Implement API integrations with ERP and other systems (REST APIs, webhooks, data sync)
  • Work with data formats (JSON, CSV, XML) and troubleshoot data flows
  • Perform SQL queries for data validation, debugging, and analysis
  • Support system installations, upgrades, and technical configurations

Debugging & Technical Support
  • Investigate and resolve technical issues (data inconsistencies, integrations, system behavior)
  • Analyze logs, database records, and API responses
  • Work closely with the development team to report and reproduce bugs
  • Participate in testing new features before release

Implementations & Customer Interaction
  • Support onboarding and go-live of customer environments
  • Understand basic production workflows to map system behavior
  • Provide technical guidance to customers and internal teams
  • Ability to create technical documentation and user guides. 

QA & Continuous Improvement
  • Validate system functionality and ensure data accuracy
  • Contribute to performance optimization and system improvements
  • Document configurations, integrations, and technical processes

Requirements

Technical Support
1–3 years of experience in: 
  • Software support / IT engineering / technical consulting / backend systems

Intermediate knowledge of: 
  • APIs (REST)
  • SQL
  • JSON / data handling

  • Familiarity with Linux / Windows environments
  • Strong problem-solving and debugging mindset
  • Ability to work with both technical teams and end users
  • Excellent English communication skills
  • Availability to travel domestically and internationally.

Personal Attributes
  • Analytical thinker with attention to detail
  • Hands-on problem solver (not just theoretical)
  • Curious and willing to learn new technologies
  • Team-oriented with strong communication skills

Benefits

Continuous education
  • Work on real-world industrial systems and integrations
  • Hands-on experience with APIs, data flows, and production environments
  • Continuous learning and exposure to MES & digital transformation projects

Growth path toward: 
  • Technical Specialist (Integrations / Systems)
  • Solution Architect
  • Project Leadership

Good to have

  • Experience with ERP systems (SAP, Odoo, SoftOne, Entersoft)
  • Basic programming knowledge (Python / PHP / JavaScript)
  • Experience with system integrations or automation projects
  • Exposure to manufacturing or logistics systems (MES, WMS)

Team




About the company

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About the company

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Epoptia Cloud MES

Epoptia Cloud MES

Information Technology
IT Support Engineer