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Junior Payroll Support Consultant

●

1 week ago

Greece, Attiki, Athens
Full Time
Entry-Level
Hybrid

Basic Information

 
ENTERSOFTONE - Redefining Business Software in an AI-powered Future  

ENTERSOFTONE supports 90,000+ businesses with 1,500+ employees across 10 cities in 4 countries. We deliver Cloud, Web, and AI-driven solutions (ERP, CRM, HCM, WMS, e-Invoicing) to help organizations work smarter, grow faster, and leverage AI insights.          


Responsibilities

  
Your contribution to the success of the team

  • Handle incoming customer requests via email, ticketing platforms, and CRM systems regarding payroll software support.
  • Assist customers with payroll-related inquiries, including payroll processing, employee records, reporting, and system usage.
  • Support tasks related to data entry, system configuration, and customer account updates.
  • Ensure proper handling of payroll and accounting documents such as payslips, tax reports, social security files, and payroll exports.
  • Collaborate with internal teams to resolve customer issues efficiently and ensure high-quality support.
  • Identify recurring issues and contribute to improvements in support procedures and software processes.
  • Guide customers in the proper use of payroll software features and related integrations
 

 

Requirements

Customer Support
Payroll
 
Your Qualifications & Competencies

  • Bachelor’s degree or diploma in Accounting, Business Administration, Human Resources, Information Systems, or a related field.
  • Up to 1–2 years of experience in payroll support, accounting software support, or customer support for business software solutions.
  • Basic understanding of payroll procedures and HR/payroll systems.
  • Familiarity with myDATA, ERGANI, or HR/payroll platforms is a plus.
  • Strong organizational skills and ability to manage multiple requests simultaneously.
  • Excellent communication skills and a customer-oriented mindset.
  • Attention to detail, problem-solving ability, and willingness to learn new tools and technologies.
  • Basic technical understanding of software applications and business processes.
 

Benefits

Continuous education
Pension/Retirement plan
Private health insurance
Remote work options
 
Your Benefits

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

💰 Competitive salary package
❤️ Private health insurance
🏠 Hybrid work model
💯 Mentorship from experienced professionals
🚍 Company shuttle bus from central locations
📖 Sponsored training programs & professional development
🥪 On-site catering

Be ONE of Us

At ENTERSOFTONE, our purpose is to bridge cutting-edge technology with real business needs, helping organizations grow faster, work smarter, and unlock the full potential of their people.

Joining ENTERSOFTONE means becoming part of a fast-growing environment where innovation, collaboration, and continuous growth are part of everyday life. We are driven by passion in everything we do, we build relationships based on trust and transparency, we take ownership with commitment, and we constantly challenge the status quo by breaking new grounds through technology and innovation.

Most importantly, we remain people-focused. We invest in talented people, encourage learning and development, and create opportunities for every team member to grow, contribute, and make a real impact.

Join our team and experience a culture that empowers you to innovate, take initiative, develop your potential, and shape your own career path within a dynamic and evolving organization.

ENTERSOFTONE is an Equal Opportunity Employer. We welcome applications from all individuals regardless of gender, sexual orientation, age, ethnic origin, religion, or any other characteristic protected by applicable laws and regulations. Diversity, inclusion, and respect are fundamental elements of our culture and shape the way we work together. 

About the company

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About the company

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ENTERSOFTONE

ENTERSOFTONE

Management Consulting
Information Technology
Payroll Specialist