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Associate, Client Service

●

1 week ago

Greece, Attiki, Athens
Full Time
Entry-Level
Hybrid

Basic Information

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.

Play a vital role in Guidepoint’s success.

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.

This is a hybrid position out of our Athens office.

Responsibilities

  • Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects 
  • Work with Project Managers and other team members across London and Dusseldorf to develop strategies for satisfying each client project request
  • Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
  • Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Requirements

Organizational Skills
Sales
Time Management
Experience You Will Bring:
  • Bachelor’s degree
  • Previous internship/volunteering/extracurriculars

Skills You Will Bring:
  • Desire to work in a sales/lead generation role that is KPI and metrics-driven 
  • Ability to work in a fast-paced, results-oriented environment
  • Excellent time management and organizational skills
  • Outgoing personality with the ability to speak with people at all professional levels
  • Intellectual curiosity and desire to learn
  • Excellent written and verbal communication skills in English 
  • Demonstrated ability to work both individually and as part of an international team

Benefits

Private health insurance
Team building events
  • Competitive compensation
  • Private health insurance
  • Entrepreneurial environment, autonomy, and fast decisions
  • International exposure to the global Guidepoint service teams
  • Casual work environment
  • Summer and winter team events

Team

Who We Are:
  • Team-oriented and collaborative
  • Hard-working professionals who strive for excellence
  • Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
  • Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
  • Guidepoint is passionate about your career growth:  Check out our Client Service Career Trajectory 
https://www.guidepoint.com/wp-content/uploads/2023/08/Client-Service-Promotion-Roadmap_Athens.pdf

Recruitment process

  • Meet your Guidepoint Recruiter!
    • Initial Candidate Screen  
  • Meet the Guidepoint Teams!
    • Hiring Manager Interview  
  • Mock Assessment (Role dependent)
    • Complete a simulated client request and gain more insight into the role
  • Mock Interview
    • Discuss your assessment with the Guidepoint teams
  • Interview Process Outcome
About the company

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About the company

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Guidepoint

Guidepoint

Business Development, Sales & Account Management
Sales Operations