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Sales Representative

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1 day ago

Greece, Attiki, Glyfada
Full Time
Associate
On-Site

Basic Information

Enerwave, a leading electricity and natural gas supplier and proud member of HELLENiQ ENERGY Group is looking for a Sales Representative to join our retail store team. The role focuses on new customer acquisition, product sales, and delivering excellent customer service in a fast-paced retail environment.

Responsibilities

  • Achieve and exceed personal and store sales targets and KPIs — presenting, promoting, and selling the company's energy products, services, and smart home solutions.
  • Identify customer needs, handle inquiries and complaints effectively, and aim to resolve issues end to end while delivering excellent customer service.
  • Cross-sell and upsell products and services at every opportunity, and follow up on sales leads proactively.
  • Prepare sales contracts and monitor the contract process in accordance with company procedures.
  • Stay up to date with competitor products and services and share relevant insights with the team.
  • Contribute to the upkeep of the store — including display, stock, and opening/closing procedures.
  • Use company IT and CRM systems accurately and participate actively in regular training and coaching sessions.

Requirements

CRM
Customer Service
Sales
  • Bachelor's degree in Business, Social Sciences, or a related field.
  • 2+ years of experience in retail sales and customer service, preferably in services.
  • Excellent communication and interpersonal skills.
  • Strong customer orientation and ability to adapt to different customer profiles.
  • Ability to multitask, prioritize, and manage time effectively.
  • Proficient in MS Office; familiarity with CRM systems.
  • Good command of English.

Benefits

  • Competitive salary commensurate with experience.
  • Annual performance bonus.
  • Meal vouchers.
  • Monthly fuel allowance.
  • Private health insurance.
  • The opportunity to be part of one of Greece's leading energy companies, within a dynamic and growing group.

Good to have

  • Understanding of RES/DER technologies and energy market characteristics.
About the company

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About the company

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Enerwave

Enerwave

Business Development, Sales & Account Management
Sales Representative/Advisor