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Customer Support Agent

●

3 days ago

Greece, Attiki, Nea Ionia
Full Time
Entry-Level
On-Site

Basic Information

About the Role

We are looking for our next Customer Support Agent to join our growing team. The ideal candidate is a confident computer user with strong communication skills who enjoys helping customers succeed.

You will support our clients in using our loyalty and marketing platform through email and phone communication. No previous experience with our platform is required -we provide the training, tools, and support you need to become successful in your role. 

Responsibilities

  • Respond to customer questions and provide helpful solutions
  • Manage customer communication through email and phone
  • Assist clients in creating loyalty campaigns and building effective loyalty systems
  • Guide customers in getting the most value from our platform
  • Collaborate with the team to continuously improve the customer experience 

Requirements

Communication Skills
Customer Service
Customer Support
  • Excellent communication skills
  • Strong computer skills and ability to learn new software quickly
  • Customer service or customer support experience is a plus
  • Ability to communicate clearly and professionally with customers 

Benefits

Continuous education
  • Work with a friendly and talented team
  • Develop new skills in a fast-growing market
  • Professional certifications and training opportunities
  • Continuous learning and career development
  • Gain valuable experience in customer success and digital marketing technology 

Good to have

  • Good English communication skills
  • Experience with customer support tools or digital platforms 
About the company

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About the company

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RoadCube Inc

RoadCube Inc

Customer Service
Customer Service