Technical Account Manager

●

3 days ago

Greece, Attiki, Chalandri

Full Time

Senior

Hybrid

Basic Information

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do
The jobholder will perform Presales Analysis and present Solutions for Vodafone’s Networking & Fixed Telephony solutions to Private Corporate customers. Will have the opportunity to develop expertise in new technologies/services (ex. SDWAN, SASE, Cloud Telephony etc) and work closely with a wide network of key accounts.

Responsibilities

Perform daily visits (physical or digital) to investigate & analyse Corporate/SME Customer needs so as to propose technical solutions that meets customer requirements.
Lead the technical and commercial discussion both with customers and internal organization.
Be responsible for the preparation and presentation of Solution Propositions and RFP responses.
Liaise thoroughly with Internal and External business Partners, in order to deliver flawless Technical Solutions.
Achieve sales Targets by co-operating with Account Managers.
Earn Customer Loyalty by becoming the long-term contact of choice for the customer’s Digital Transformation journey and IT solutions lifecycle.

Requirements

Account Management

Network Engineering

Network Security

Presales

Previous working experience in a similar position in a Telecommunications or IT company.
Ability to understand the customer’s IT operation model and propose solutions for WAN/LAN. networking (SDWAN/SDLAN), Security (SASE) as well as Network Security (NGFW, DDoS), Cloud and Microsoft Teams Telephony.
Experience in technical writing for the above, both in Greek and English.
Ability and interest to learn about the latest business services and products.
Very good interpersonal skills and ability of fluent communication with customers and partners.
Strong results orientation, attention to detail & flexibility to work under pressure & tight timelines.

Benefits

Award-winning work environment -certified #1 Top Employer in Greece
Competitive pay, bonus & remuneration package
Private Health & Medical Insurance
Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love
Unlimited access to learning resources and trainings
Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
Remote work equipment to help you create a comfortable, ergonomic workspace at home
Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services
Extra days off: Vodafone Day, Family Day, Volunteering Day
Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
Special employee offers and discounts

Technical Account Manager

Basic Information

Responsibilities

Requirements

Benefits

About the company

About the company

Technical Account Manager

Basic Information

Responsibilities

Requirements

Benefits

About the company

About the company