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ICT Technical Account Manager

●

2 hours ago

Greece, Attiki, Athens
Full Time
Mid-Level
Hybrid

Basic Information

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

The jobholder will perform Presales Analysis and present Solutions for Vodafone’s ICT services to Private Corporate customers (Cloud, Integration & Infrastructure solutions as well as Software as a Service products). The job holder will have the opportunity to develop expertise in new technologies/services (e.g.. IaaS, SaaS, PaaS, Integration services etc) and work closely with a wide network of key accounts.  

Responsibilities

  • Perform daily visits (physical or digital) to investigate & analyse Corporate Customer needs so as to propose the technical solution that meets customer requirements.  
  • Lead the technical and commercial discussion both with customers and internal organization. Be responsible for the preparation and presentation of Solution Propositions and RFP responses.  
  • Liaise thoroughly with Internal and External business Partners, in order to deliver flawless Technical Solutions 
  • Achieve Sales Targets by co-operating with Corporate Account Managers  
  • Earn Customer Loyalty by becoming the long-term contact of choice for the customer’s Digital Transformation journey and IT solutions lifecycle. 

Requirements

Cloud Engineering
Cloud Infrastructure
Cloud Security
Communication Skills
Network Engineering
Network Security
Sales
Sales Management
  • Previous working experience in a similar position in a Telecommunications or IT company 
  • Ability to understand the customer’s IT operation model and propose solutions related to ICT e.g. Private and Public Cloud (Azure), Microsoft Modern Workplace & Security, EndPoint Security (MS Defender) as well as Integration services for the above 
  • Experience in technical, both in Greek and English 
  • Ability and interest to learn about the latest business services and products. 
  • Very good interpersonal skills and ability of fluent communication with customers and partners.  
  • Strong results orientation, attention to detail & flexibility to work under pressure & tight timelines 

Benefits

  • Award-winning work environment -certified #1 Top Employer in Greece
  • Competitive pay, bonus & remuneration package
  • Private Health & Medical Insurance
  • Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
  • Unlimited connectivity with our mobile, landline and Vodafone TV services –
  • Experience first what our customers love
  • Unlimited access to learning resources and trainings
  • Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
  • Remote work equipment to help you create a comfortable, ergonomic workspace at home
  • Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services
  • Extra days off: Vodafone Day, Family Day, Volunteering Day
  • Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
  • Special employee offers and discounts
About the company

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About the company

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Vodafone

Vodafone

Information Technology
Presales Engineer