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English speaking Consumer Beauty Advisor - Athens

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4 hours ago

Greece, Attiki, Athens
Full Time
Entry-Level
On-Site

Basic Information

Join a dynamic team as an English-Speaking Customer Experience Advisor to provide outstanding service to customers of globally recognized fashion and lifestyle brands. Assist with inquiries regarding products, orders, deliveries, returns, and exchanges while maintaining high standards of customer satisfaction.

Responsibilities

  • Assist customers with inquiries regarding products, orders, deliveries, returns, and exchanges
  • Provide professional and personalized support through available communication channels
  • Resolve customer concerns efficiently while ensuring a positive customer experience
  • Share accurate information about products, services, and company policies
  • Collaborate with internal teams to ensure smooth issue resolution
  • Maintain high standards of customer satisfaction and service quality

Requirements

Attention to Detail
Communication Skills
Customer Support
Patience
Problem solving
  • Excellent command of English, both written and spoken
  • Strong communication and interpersonal skills
  • A customer-oriented mindset and problem-solving abilities
  • Good computer skills and the ability to navigate multiple systems
  • Attention to detail, patience, and professionalism

Benefits

Certifications and training
Continuous education
Free meals
Transportation benefits
  • Opportunity to work with internationally recognized brands in the fashion and lifestyle industry
  • Multicultural and supportive working environment
  • Comprehensive initial training
  • Opportunities for professional development and career growth
  • Monthly Transportation bonus
  • Monthly meal allowance

Good to have

  • Previous experience in customer support or retail
  • An interest in fashion and lifestyle brands
About the company

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About the company

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speakit

speakit

Customer Service
Sales Representative/Advisor