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Software Product Specialist

●

1 hour ago

Greece, Attiki, Kifisia, 145 64
Full Time
Mid-Level
On-Site

Basic Information

CibusMed, an Athens-based healthcare technology company, is seeking a motivated, detail-oriented Software Product Specialist to support the development, implementation, and ongoing management of a specialized medical software solution for custom intravenous therapies. The role bridges healthcare professionals and the internal Clinical, Development, and Quality teams, combining clinical knowledge, technical aptitude, and customer engagement.

Responsibilities

  • Develop in-depth knowledge of the software's functionalities and associated clinical workflows.
  • Develop and maintain product documentation, including user manuals, training materials, and application notes.
  • Gather and communicate customer feedback, clinical requirements, and improvement suggestions to support product development.
  • Collaborate with Clinical, Development, and Quality teams throughout the software lifecycle.
  • Participate in software testing, validation, and usability evaluations.
  • Support product quality and compliance with applicable medical device software standards and regulatory requirements.
  • Conduct product demonstrations and deliver training sessions to healthcare professionals, both remotely and onsite.
  • Support software implementations, configuration, and customer onboarding.
  • Provide ongoing support to customers following implementation.

Requirements

Analytical Skills
Attention to Detail
Autodesk Software
Biomedical Engineering
Customer Service
Data-driven mindset
Engineering Research
Health and Safety
Healthcare Consulting
Interpersonal Communication
Proactivity
Technical Training
  • Bachelor's degree in Pharmacy, Nutrition & Dietetics, Biomedical Engineering, Health Sciences, or a related field.
  • Strong technical aptitude and confidence working with software applications.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with healthcare professionals and technical teams.
  • Attention to detail and a proactive, customer-oriented mindset.
  • Professional proficiency in Greek and English.
  • Willingness to travel for customer training and implementations.

Good to have

  • Degree in Pharmacy or experience in hospital pharmacy or clinical settings.
  • Previous experience in healthcare technology, medical software, clinical applications, or a customer-facing healthcare role.
  • Familiarity with clinical nutrition, medication management, pharmacy workflows, or hospital information systems.
  • Experience in software testing, validation, implementation, or customer training.
  • Familiarity with medical device software regulations and quality standards.
About the company

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About the company

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CibusMed

CibusMed

Information Technology
Health & Medical Sciences
Product Manager