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Business Billing Specialist

●

1 year ago

Greece, Attiki, Athens
Full Time
Associate
On-Site

Basic Information

Metlen Energy & Metals is leading the green energy transition with innovative solutions while being a reference point for competitive green metallurgy. Our global presence covers two business Sectors: Energy and Metallurgy. With a consolidated yearly turnover of €6.3 billion and a workforce of over 5,500 dedicated individuals, we fuel success through cutting-edge technology and diverse talent.

We are committed to embracing new state-of-the-art technologies and advancements, propelling us towards a cleaner, brighter tomorrow. Our positive footprint extends across five continents, leaving a lasting impact. At Metlen Energy & Metals, we foster a culture of resilience, challenge, respect, excellence, and change, empowering our diverse workforce to achieve remarkable outcomes.

We are currently looking for a Business Billing Specialist to join our team.
By joining this role, you will handle complex billing processes, ensuring accurate and timely invoicing, while working for Protergia, a company under Metlen Energy & Metals.

Responsibilities

  • Bill Accuracy regulatory compliance &  Discrepancy Resolution: Ensuring the accuracy of bills by conducting periodic quality checks and promptly addressing any billing discrepancies reported by customers.
  • Regulatory Compliance: Ensure billing practices adhere to relevant regulations, industry standards, and company policies. Stay updated with changes in regulations impacting energy billing. Ensuring the implementation of the current legislative and regulatory framework in in billing retail energy products.
  • Reporting and Data Analysis Specifications for internal and external usage (internal management, RAE, YPEN, DAPEEP, TSO, etc.).
  • Conducting billing specifications for new products, regulatory requirements, etc. 
  • UAT tests and reconciliations of new implementations. 
  • Participate in drafting customer contracts for new commercial programs.
  • Metering and Billing Process Improvement: Identifying opportunities to streamline metering and billing processes, improve efficiency, and enhance customer experience through automation, technology advancements, or process optimization.
  • Billing System Overseeing &  Support provision to IT: Overseeing and  supporting the maintenance of the billing system, including , updating rate structures, resolving system issues, and implementing necessary enhancements or upgrades.
  • Support to the Legal Department for legal invoicing issues. Sending the history regarding billing and invoicing of each legal issue. 

Requirements

Billing Process
Billing Systems
  • At least 2 years of experience in retail operations, or/and billing department of energy industry company. 
  • Bachelor’s or Diploma degree in Engineering, Finance, Economics, Mathematics, Statistics, or Physics
  • Knowledge of billing systems (IEBS, Galaxy, SAP) 
  • Knowledge of CRM
  • Excellent knowledge of the English language
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) or related software
  • Written and verbal communication skills
  • Insistence on detail and Commitment to excellence
  • Ability to work individually but also as part of a team.
  • Organizational skills
  • Time management
  • Analytical thinking and problem-solving

Benefits

  • Competitive remuneration package
  • Private health insurance
  • Pension plan
  • Ticket restaurant coupons
  • Transportation expenses covered
  • Discount on Protergia services

Good to have

  • Master’s degree in Energy, Economics, or related field will be highly appreciated.
About the company

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About the company

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Metlen Energy & Metals

Metlen Energy & Metals

Finance
No longer accepting applications