Technical Application Support Consultant

●

1 year ago

Greece, Kentriki Makedonia, Thessaloniki

Full Time

Associate

Hybrid

Basic Information

In our AOM Infrastructure Team, you will be focused on carrying out actively and responsibly the project-related activities that you will be involved. Acting with progressively increasing autonomy within multi-functional teams, you will be responsible for the quality of your work and its alignment with the clients’ priorities, targets and needs.

Responsibilities

Managing Information Technology services provided to our clients
Contribute to the continuous improvement of the services provided, with a strong focus on quality
Supporting clients on day by day operations
Managing incidents, requests, changes, related to all the Information Technology services
Comply with quality and security standards policies and regulations to deliver results
Deliver services in alignment with Corporate Information Technology strategies and goals

Requirements

Linux

Microsoft Office

Technical Support

1+ years of experience in Technical Support
Excellent communicator and team spirit
Have strong troubleshooting skills in Linux (preferred) and Windows environments
Advanced computer skills Microsoft Office
Familiarity with Microsoft Active Directory Services
Thorough knowledge of network monitor tools (Zabbix)
Triage and Ticketing (Service Now, OTRS)
Proactive Infrastructure Monitoring
Fluency in English
Ability to work with minimal supervision while performing duties
Ability to work in a team–oriented, collaborative environment
Motivated to learn new tools and technologies
Flexibility to work on shifts
Flexibility to develop and maintain technical documentation in English

Benefits

Modern hybrid workplace, characterized by flexibility and Smart Working
Empowered well-being: We provide multiple program offerings to support your well-being needs (flexible working arrangements, extra days of leave, parental allowances)
Engagement within international large-scale teams and projects, with opportunities to travel for training or client purposes.
Constant opportunities for learning with unlimited access to internal and external learning platforms and sponsored certificates aligned with business needs and technology trends
Challenging and innovating environment where personal development and growth are encouraged, always with transparency and trust
Diverse culture and active communities that enable you to bring yourself to work
Team Building and Corporate Social Responsibility Activities
A buddy to support you with your onboarding
Extra days of annual leave
Private medical health insurance plan
Ticket restaurant card
Exclusive Discounts to several retail providers, restaurants and others
Mobile phone
Fresh fruits and unlimited coffee everyday at our offices

Technical Application Support Consultant

Basic Information

Responsibilities

Requirements

Benefits

About the company

About the company

Technical Application Support Consultant

Basic Information

Responsibilities

Requirements

Benefits

About the company

About the company

No longer accepting applications