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Junior System Engineer

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3 months ago

Greece, Attiki, Athens
Full Time
Associate
On-Site

Basic Information

As a Junior System Engineer at Active, you will play a key role in ensuring the smooth operation of our clients’ IT systems. Your main responsibility will be to manage and resolve daily technical incidents within the framework of SLA contracts, providing support and service. 

Responsibilities

  • Monitoring and responding to IT incidents reported by clients
  • Resolving issues related to hardware, software, and networks
  • Ensuring that all incidents are handled effectively according to agreed timelines
  • Collaborating with senior engineers to resolve more complex issues
  • Performing regular maintenance and system updates for clients
  • Providing clear and professional communication to clients during support interactions

Requirements

IT Hardware Support
Technical Support
  • Degree or diploma in Computer Science or a related field
  • Early-stage experience in IT support or similar responsibilities
  • Basic understanding of Windows/Linux operating systems
  • Familiarity with networking concepts (TCP/IP, DNS, etc.)
  • Knowledge of hardware and software troubleshooting
  • Communication and interpersonal skills
  • Willingness to solve problems and eagerness to learn
  • Time management and effective task prioritization skills 

Benefits

Certifications and training
Continuous education
Private health insurance
Work equipment (ex. phone, laptop etc)
  • Work on real systems and client challenges
  • Access to training and new certifications to grow your skills
  • A team of experienced engineers ready to guide and support your development
  • Be part of a company contributing to the upgrade of major enterprises’ and organizations’ systems through technology 

Recruitment process

In accordance with the General Data Protection Regulation (GDPR), we will handle all CVs with strict confidentiality. By submitting your CV, you consent to its storage in our records for up to two years, solely for recruitment purposes. If you wish to withdraw your consent at any time, please contact us. 
About the company

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About the company

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ACTIVE COMPUTER SYSTEMS S.A.

ACTIVE COMPUTER SYSTEMS S.A.

Information Technology
System Engineer
No longer accepting applications