We are expanding our Technical Support team in Thessaloniki and we are seeking a motivated and skilled Technical Support Consultant to join our dynamic team.Â
Responsibilities
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Provide expert technical assistance and support to end-usersÂ
Diagnose and troubleshoot software issues, providing effective solutions to clientsÂ
Advice and train users on software useÂ
 Provide customer feedback to internal teams to drive product enhancements and improvementsÂ
Requirements
SQL
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Bachelor's or Master’s degree in Computer Science, Information Technology, Economics or a related fieldÂ
Knowledge of Databases (Microsoft SQL Server)Â
Familiarity with software is considered a plusÂ
Excellent verbal and written communication skills in EnglishÂ
Strong interpersonal skillsÂ
Excellent problem-solving and analytical skillsÂ
Ability to work independently and as part of a teamÂ
Customer-oriented mindset with a commitment to delivering high-quality serviceÂ
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Benefits
Certifications and training
Private health insurance
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Competitive remuneration packageÂ
Private health insurance planÂ
Benefits such as gift cards, meal tickets, personal travelling expenses etc.Â
Continuous training opportunities and certificationsÂ