Field Service Engineer

●

5 days ago

Greece, Attiki, Marousi

Full Time

Associate

On-Site

Basic Information

TFT (TESCO FOOD TECHNOLOGY) S.A. seeks an Electrical Engineer to join their Field Service team in Athens. This role involves providing installation, operation, and preventive maintenance services for liquid packaging equipment, with a strong focus on customer satisfaction and technical support.

Responsibilities

Provide installation, operation, and preventive maintenance services for equipment with focus on liquid packaging machines
Manage all on-site technical work including installation, repair, maintenance, and testing to maximize system performance
Manage ordering and organization of external supplier services
Perform troubleshooting and error detection services both on-site and remotely
Communicate with customers to build and maintain positive relationships and monitor customer issues
Supervise training of customer personnel on equipment usage
Execute all work according to TFT standards, procedures, and protocols related to equipment use and food safety
Reduce operational costs for customers while ensuring high satisfaction through quality service provision
Create accurate and detailed technical service reports using TFT software
Maintain workflow with customers in Greece and abroad according to schedule

Requirements

Automation

Automation Systems

Electrical Engineering

Engineering

Mechanical Engineering

Mechanical Systems

PLC

Technical or mechanical engineering background (e.g., Electrical Engineer, Electronics)
Mechanical and electrical experience of at least 2 years relevant to the field
Technical experience in food industry including knowledge of processing and product packaging equipment
Understanding of automation systems and PLC programming knowledge
Excellent written and verbal English communication skills
Willingness to travel

Benefits

Bonus structure

Certifications and training

Continuous education

Free meals

Life and disability insurance

Private health insurance

Team building events

Work equipment (ex. phone, laptop etc)

Competitive compensation package with annual bonus
Meal allowances
Mobile phone
Private life and health insurance
Friendly and human-centered work environment
Career development opportunities
Team engagement activities and outings
Training and certifications from manufacturing partners

Good to have

Integrity
Reliability
Customer-centric approach
Collaboration skills
Innovation mindset
Flexibility
Customer service orientation and ability to meet client needs
Ability to work independently and as a team member
Task completion within defined deadlines
Analysis and problem-solving skills
Learning and development mindset

Field Service Engineer

Basic Information

Responsibilities

Requirements

Benefits

Good to have

About the company

About the company

Field Service Engineer

Basic Information

Responsibilities

Requirements

Benefits

Good to have

About the company

About the company