After Sales Operations Manager

●

1 week ago

At Kotsovolos, we believe in your uniqueness and everything you have to offer!
Here, you create your own current!

🎯 Our purpose
Better Living. Everywhere. for Everyone!

💼 Your everyday work-life

Lead, coach, and develop a team of 50 engineers, technicians, and warehouse personnel to deliver outstanding after-sales and e-Mobility service
Oversee the daily operations of the Central Service and e-Mobility department, ensuring efficient workflows and resource allocation
Plan and prioritize repair and technical service activities across all product categories, including e-Mobility
Manage spare parts, batteries, B-stock, and service warehouse inventory to ensure optimal stock levels and timely store replenishment
Monitor team performance through KPIs, driving continuous improvements in productivity, turnaround times, quality, cost efficiency, and reducing delays and rework
Ensure compliance with technical and quality standards while supporting complex repairs, troubleshooting, and excellent customer service

ERP

SAP

Service Manager

Team Leadership

Warehouse Management

🚀 As an ideal fit, you should have

3+ years of relevant work experience as a Service and or Warehouse Supervisor
Technical degree from a relative technical institute
Experience with ERP/SAP/Dynamic systems, work order system experience is ideal
Computer and software systems skills as applicable to position including but not limited to: Word, PowerPoint, Excel, and Outlook and AI tools
Excellent communication and negotiation skills
Strong troubleshooting and problem solving skills

Bonus structure

Continuous education

Pension/Retirement plan

Remote work options

Team building events

Wellness programs

Work equipment (ex. phone, laptop etc)

💎 What we offer